Lonrho Africa (Holdings) Limited and its subsidiaries respect the personal information of people and complies with European laws privacy and the General Data Protection Regulation (EU) 2016/679 (GDPR).
i. We ask that you read this privacy notice carefully as it contains important information on:
ii. Who we are.
iii. How and why we collect, store, use and share personal information
iv. Your rights.
v. How to contact us and the supervisory authorities in the event you have a complaint.
If we make changes to this privacy policy that we consider to be important we will let you know by placing a notice on our website, so you may check our updated privacy policy.
Any personal information we collect is held with due care and security. Your visit to our websites and your use of any of the services we provide is also subject to our websites terms and conditions a copy of which can be found here and to our cookie policy which can be found here.
1. Lonrho Africa (Holdings) Limited http://www.lonrho.com/
2. LonAgro http://lonagro.com/
3. Atlantis Foods http://atlantisfoods.co.za/
4. CES Africa https://www.ces-africa.com/
5. Luba Freeport http://www.lubafreeport.com/
6. Brands Consumer Group http://www.brandsconsumergroup.com/
Lonrho Africa (Holdings) Limited with its registered offices at 10th Floor, 26-28 Hammersmith Grove, London, W7 6HA and Lonrho Johannesburg (Pty) Ltd with its registered offices at 11 Alice Lane, Building 3, 4th Floor, South East Suite, Sandton, collects, uses and is responsible for certain personal information about you.
We are regulated under GDRP in the UK and the EEA and POPIA in South Africa. We are responsible as ‘controller’ (GDPR) and the ‘responsible party’ (POPIA) of that personal information.
The ICO registration number of Lonrho Africa(Holdings) Limited is ZA325213.
Our Lonrho group companies collect the following information from you:
(i) your name, address, telephone number, email address and geographical location when you contact us to make an enquiry about our business, including through your use of our website.
(ii) any information we may require to carry out due diligence on you prior to entering into or conducting business with you, which may include:
(i) where you have given explicit consent, we may use your personal information marketing purposes from time to time;
(ii) for our legitimate interests in running our business;
(iii) to administer and protect our business and this website;
(iv) we may use your information in the context of a business reorganization group restructuring exercise;
we may collect information that is necessary for us to comply with our legal obligations and for the prevention of fraud and reduction of credit risk.
(i) we do not share, sell or distribute personal data to or with third parties unless the transfer of your data to third parties is strictly necessary for the performance of the Purposes.
(ii) we mays hare your information with other Lonrho group companies; this means that Lonrho may share your information with its ultimate parent companies, its subsidiaries or its affiliates from time to time for the purposes set out in this policy.
(iii) We may share your information to seek and obtain advice from our professional advisors, including lawyers, accountants.
(iv) we may share your information with our outsourced third-party service providers who process personal information on our behalf such as providers of cloud hosting solutions or providers of data storage or security.
(v) we may disclose, transfer, sell or assign any of the information described above, including personally identifiable information, to third parties, as a result of or in preparation for the sale, merger, consolidation, change in control, transfer of substantial assets, re-organization or liquidation of Lonrho and you consent to such disclosure, transfer, sale or assignment.
(vi) we may share your personal data with companies providing services for money laundering checks, anti-bribery and corruption checks credit risk reduction and other fraud and crime prevention purposes.
we will only share personal information with law enforcement or other public authorities and regulators if required by applicable law.
You can visit our website and use most of our services without providing any personal information; however, should you wish to contact us you will be required to provide your name, address, email address and telephone number. If you choose not to provide this information to us, we may not be able to provide our products or services to you.
We will hold your personal data in accordance with applicable laws and for as long as we need your data to provide our products or services. Where we do not require your data, we will delete it.
We rely on a combination of legal basis to collect, use, process and store your personal data. These include consent (which we collect at the point of entering a contract with you), legitimate interests and contract performance.
As Lonrho is an international business, we may transfer your personal data to a third party in countries outside the UK. In these circumstances, we will, as required by applicable law, ensure that your privacy rights are adequately protected by appropriate technical, organizational, contractual or other lawful means. Please contact us if you would like more information about how your personal data may be transferred at privacy@lonrho.com.
Under GDPR and POPIA you have a number of important rights. In summary, those include rights to:
(i) fair processing of information and transparency over how we use your personal information.
(ii) access to your personal information. Please provide enough information to identify yourself correctly.
(iii) require us to correct any mistakes in your information which we hold. You can request us to rectify and correct any personal data that we are processing about you which is incorrect.
(iv) require the erasure of personal information concerning you in certain situations. Again, you can request us to erase any personal data that we are processing about you.
(v) receive the personal information concerning you in a reasonable manner and format and in a form that Is generally understandable. You can request us to do this by contacting us.
(vi) object at any time to processing of personal information concerning you for direct marketing. Again, you can object by contacting us.
(vii) object in certain other situations to our continued processing of your personal information by contacting us.
(viii) otherwise restrict our processing of your personal information in certain circumstances by contacting us.
For any information in paragraph 4 (i) to (viii), you can contact us at privacy@lonrho.com.
We will update your personal details and keep your data accurate.
Please note that some of these rights apply in specific circumstances and are qualified by exemptions in data protection legislation. We will advise you if we are relying on any such exemptions when we respond to you. You may also have to complete prescribed forms to exercise your rights.
If you would like to exercise any of those rights, please email, call or write to us at the email above or at the address given below in “how to contact us".
We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorized way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach in as soon as reasonably possible (and in certain cases within 72 hours) where we are legally required to do so.
You should also note that whilst we will use all our efforts to protect your privacy and data, we cannot ensure or warrant the security of any information you transmit to us over the internet because no method of transmission over the internet or method of electronic storage can be guaranteed to be absolutely secure.
We hope that we can resolve any query or concern you raise about our use of your information.
The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority. The supervisory authority in the United Kingdom is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303123 1113.
POPIA also gives you right to lodge a complaint with the Information Regulator. For up-to-date contact details of the Information Regulator please visit https://www.justice.gov.za/inforeg.
Please contact us if you have any questions about this privacy notice or the information we hold about you.
If you wish to contact us, please send an emailto privacy@lonrho.com.
